PROCESSING OF PERSONAL DATA OF USERS CONSULTING THE SOCAGE CUSTOMER WEBSITE

Pursuant to art. 13 of Regulation (EU) 2016/679 (hereinafter GDPR), this page describes the purposes and methods of processing the personal data of users who consult or use the specific services made available by the Socage Customer Service, SRL, accessible for electronically at the address socagecustomer.com
This information does not concern other sites, pages or online services accessible through hypertext links possibly published on this site but referring to resources external to the domain of Socage Customer Service, SRL

1. DATA CONTROLLER
Following consultation of the site indicated above, data relating to identified or identifiable natural persons may be processed.

Socage Customer Service, SRL
VIA OTTORINO RESPIGHI 113/115
41122, Modena, Italy
Telephone +39 059 834 8000
info@cs.socage.it

2. TYPES OF DATA AND PURPOSE AND DURATION

NAVIGATION DATA
During their normal operation, the IT systems and software procedures used to operate this site acquire some personal data whose transmission is implicit in the use of Internet communication protocols.
This category of data includes the IP addresses or domain names of the computers and terminals used by users, the addresses in URI / URL (Uniform Resource Identifier / Locator) notation of the requested resources, the time of the request, the method used in the submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment.

These data, necessary for the use of web services, are also processed for the purpose of:
• obtain statistical information on the use of the services (most visited pages, number of visitors by time or day, geographical areas of origin, etc.);
• check the correct functioning of the services offered.

The navigation data are not persistent and are deleted after 7 days, without prejudice to any need for the investigation of crimes by the judicial authority.

DATA COMMUNICATED BY THE USER
The optional, explicit and voluntary sending of messages to the contact addresses of Socage Customer Service, SRL, as well as the compilation and forwarding of the forms on the site, entail the acquisition of the sender’s contact data, necessary to reply, as well as all personal data included in communications.
The optional, explicit and voluntary sending of the personal data requested when registering for the newsletter entails the subsequent acquisition of the sender’s name, surname, address, telephone and email with the sole purpose of sending informative communications via email on the activities. of Socage Customer Service, SRL

3. RECIPIENTS OF THE DATA
The personal data collected following the consultation of this site are processed by Socage Customer Service, SRL. staff, who acts on the basis of specific instructions provided in relation to the purposes and methods of the processing itself.

4. DURATION OF THE TREATMENT
The treatment will last no longer than that necessary to perform the service requested by the User, or required by the purposes described in this document. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

5. DATA TRANSFER TO A THIRD COUNTRY AND / OR AN INTERNATIONAL ORGANIZATION
The personal data collected will not be transferred to third countries not belonging to the European Union.

6. DATA SUBJECT’S RIGHTS
The interested parties, pursuant to articles 15 and following of the GDPR, have the right to obtain from Socage Customer Service, SRL in the cases provided, access to their personal data and the correction or cancellation of the same or the limitation of the processing that concerns them or to oppose the treatment, by presenting a specific instance, in one of the following ways:
• through the postal service to Socage Customer Service, SRL – VIA OTTORINO RESPIGHI 113/115 – 41122, Modena, Italy
• by email to the address: info@cs.socage.it

7. RIGHT TO COMPLAINTS
Interested parties who believe that the processing of their personal data, carried out through this site, takes place in violation of the provisions of the GDPR have the right to lodge a complaint with the Guarantor or to appeal to the appropriate judicial offices.

Last modification: 08/05/19

INFORMATION ON COOKIES

Cookies or markers are packets of information sent by a web server (e.g. the site) to the user’s Internet browser, which the latter automatically stores on the computer and automatically sent back to the server at each subsequent access to the site.The law states that it is possible to store cookies on the user’s device if they are strictly necessary for the operation of the site. For all other types of cookies, the explicit consent of the user is required.

TECHNICAL COOKIES REQUIRED
Various technical cookies are used that are necessary and that cannot be disabled, such as session cookies, used exclusively during navigation (and deleted as soon as the visit ends), and persistent (or storage) cookies, which are saved in the browser until upon their expiry after cancellation by the user, for example those that facilitate the login to a reserved area allowing to remember the data.

ANALYTICAL COOKIES
Cookies in this category are used to collect information on the use of the site. Positioning-seo will use this information for anonymous statistical analysis in order to improve the use of the Site and to make the content more interesting and relevant to users’ wishes. This type of cookie collects anonymous data on user activity and how it arrived on the site. Analytical cookies are sent from the site itself or from third-party domains.

PROFILING COOKIES (for targeted advertising)
They are necessary to create anonymous user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site.

This site does not use profiling cookies.

THIRD PARTY FUNCTIONAL COOKIES
This type of cookie integrates features developed by third parties within the pages of the Site such as icons and preferences expressed in social networks for the purpose of sharing site content or for the use of third-party software services (such as software for generate maps and additional software that offer additional services). These cookies are sent from third-party domains and from partner sites that offer their functionality on the pages of the site.

COOKIES DETECTED ON THIS SITE

Google Analytics
__utma, __utmz, _gid, _ga, _gat, __utmb, __utmc, __utmv

Category: analytical cookies

The Site uses Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). The software automatically IPs and cookies to identify the User and record the related behavior for statistical purposes. Among the personal data collected here are: the IP addresses or domain names of the computers used by the User, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server and other parameters relating to the operating system and the user’s computer environment. These data are deleted immediately after processing.

These cookies do not identify the user as an individual. The IPs have been anonymized. All data are collected and aggregated anonymously.

Place of treatment: USA – Privacy Policy http://www.google.com/intl/it/policies/privacy/

HOW TO DISABLE COOKIES FROM THE BROWSER

It is possible to disable cookies by changing the browser settings but this will also affect the necessary cookies. We therefore warn you that this deactivation may slow down or prevent access to all or part of the site.
Here are the links to the information pages of the main browsers
Chrome | Firefox | Internet Explorer | Safari